Effects of Job satisfaction on the effectiveness of students' records management in South-South Nigerian Universities

Abstract

This study provides empirical evidence regarding the effects of job satisfaction on the effectiveness of students’ records management in South-South Nigerian universities. A survey research design was employed for the study. Based on equal representation, three each of the three types of universities were randomly selected as the sample population. A stratified random sampling technique was used to select 564 from 1,123 officers managing students’ records. . Data was collected with a self-structured questionnaire. Descriptive statistics and multiple regression analyses were used to analyze the data. The results revealed that at 0.05 level of significance, p-value of (0.0000, 0.1219 and 0.2639) job satisfaction significantly influenced students’ records management effectiveness in federal universities but not in state and private universities. Findings of this research provides university administrators and records managers with better understanding on how job satisfaction influences the effectiveness of students’ records management in the different types of university in South-South, Nigeria.