Browsing by Author "Dr. Nwaomah, Angela E."

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An assessment of the effectiveness of records management practices in Adventist Health Institution in Ghana
(GE-International Journal of Management Research, 2016-08) Dr. Nwaomah, Angela E.
This paper is a report of a study that evaluated the practice of effective records management in the Seventh-Day Adventist Hospital in Kwadaso-Kumasi, Ghana. The study revealed that only 46.7 percentage of the records managers have professional qualifications/specialized training in records management. The findings also revealed that there is a positive level (51.1%) of effective records management practices in the hospital. However, those with the job title records manager faced some specific constrains that hinders the maximum achievement of records management effectiveness. The conclusion drawn is that, certain factors are responsible for the challenges. The paper then offers some recommendations that will help the hospital management and Ghana government deal with those challenges.
Dissemination of information in the COVID-19 era in university libraries in Nigeria
(International Federation of Library Associations and Institutions, 2022) Omeluzor, Saturday U.; Dr. Nwaomah, Angela E.; Molokwu, Ugochi Esther
In Nigeria, the first case of coronavirus (COVID-19) was reported on 27 February 2020 and as at date, there are about 13,000 confirmed cases across Nigeria. The spread of COVID-19 forced the lockdown of libraries. This study investigated the dissemination of information in meeting the information needs of library patrons during the COVID-19 pandemic and lockdown of university libraries in Nigeria. Using a descriptive survey design, a sample population of 178 librarians from federal, state and private universities in Nigeria was questioned. The findings show that libraries disseminated information on personal hygiene to their patrons (hand-washing, cleanliness and the use of hand sanitizers) and sensitized the general public to COVID-19 by using posters and flyers. The findings also reveal that libraries disseminated information and links to e-resources to support patrons’ ongoing research. Moreover, It was revealed in the findings that lack of coordination, strike action by the Academic Staff Union of Universities (ASUU) and none subscription for data for librarians to work from home were challenges.
Effects of Job satisfaction on the effectiveness of students' records management in South-South Nigerian Universities
(International Journal of Liberal Arts and Social Science, 2014-12) Dr. Nwaomah, Angela E.
This study provides empirical evidence regarding the effects of job satisfaction on the effectiveness of students’ records management in South-South Nigerian universities. A survey research design was employed for the study. Based on equal representation, three each of the three types of universities were randomly selected as the sample population. A stratified random sampling technique was used to select 564 from 1,123 officers managing students’ records. . Data was collected with a self-structured questionnaire. Descriptive statistics and multiple regression analyses were used to analyze the data. The results revealed that at 0.05 level of significance, p-value of (0.0000, 0.1219 and 0.2639) job satisfaction significantly influenced students’ records management effectiveness in federal universities but not in state and private universities. Findings of this research provides university administrators and records managers with better understanding on how job satisfaction influences the effectiveness of students’ records management in the different types of university in South-South, Nigeria.
Influence of Job Suitability on the Effectiveness of Students’ Records Management in South-South Nigerian Universities
(Online International Journal of Arts and Humanities, 2014-12) Dr. Nwaomah, Angela E.; Prof. Okoro, Clara C.
This study examined the influence of job suitability on the effectiveness of students’ records management in South-South Nigerian Universities. A descriptive survey research design was employed for the study. The population for the study was fifteen universities that have graduated students out of the twenty-one federal, state and private universities in South-South geo-political zone of Nigeria. Based on equal representation, three each of the three types of universities were randomly selected as the sample population consisting of 1,123 officers managing students’ records and 470 university administrators. A stratified random sampling technique was used to select 564 records students’, records management officers and 237 administrators giving a sum of 801. Data were collected with a self-structured questionnaire validated with overall Cronbach alpha reliability coefficient of 0.81. A total of 531 copies of the questionnaire were validly completed and returned making it 66.3% return rate. Descriptive statistics, simple correlation and multiple regression analysis were used to analyze the data. The results revealed that at the 0.05 level of significance, job suitability significantly influenced students’ records management effectiveness in the Universities as evidenced by the p-values of (0.0005, 0.0032 and 0.0143). The study concluded that job suitability is important towards achieving the effective management of students’ records in the universities. Consequently, the study recommended that University Administrators should consider recruiting personnel based on merit. Possession of requisite skills and behavioural competencies should be the focus of appointments to avoid employment of unqualified staff based on family ties, ethnicism and tribalism. Records management should be professionalized to enhance job suitability of records managers. Administrators should support adequate training/re-training of existing records officers and the National University Commission (NUC) should come up with a policy that will enable the establishment of a functional records management programme as a benchmark for program accreditation in the universities.
Information and Communication Technology (ICT) usage on students records management effectiveness in the Nigerian Universities
(International Journal of Social Relevance & Concern (IJSRC), 2015-06) Dr. Nwaomah, Angela E.
Effective management of students‟ records underpins decision making, protects rights of students and helps universities conduct business and services in a consistent and equitable manner. Thus, this study investigated the influence of information and communication technology (ICT) on students‟ records management effectiveness in Nigerian universities. A survey design was employed for the study. The population consisted of 1,123 students‟ records officers and 470 university administrators from randomly selected federal, state and private universities in south-south geo-political zone of Nigeria. A stratified random sampling technique was used to select the sample for the study consisting of 564 records officers and 237 administrators giving a sum of 801. A total of 531 copies of the questionnaire were validly completed and returned making it 66.3% successful. Data was collected with a self- structured questionnaire validated with overall Cronbach alpha reliability coefficient =0.81. Descriptive statistics and regression analyses were employed to analyze data processed from responses of the survey. The results revealed that at the 0.05 level of significance, the p-values of (0.9324, 0.8478 and 0.0004) indicated information and communication technology (ICT) had negative and insignificant influence on students‟ records management effectiveness in the federal and state universities, but had significant and positive influence on in the private universities. Since this study has established that the Nigerian Universities operate both paper and electronic records management system, the researcher recommended that government should come up with a model for the effective combination of electronic and manual records management procedure for students‟ records that will suit the Nigerian environment.
Managing Students’ Records as Corporate Social Responsibility: The Demand for Accessibility and Confidentiality
(American Journal of Humanities and Social Science (AJHSS), 2020) Dr. Nwaomah, Angela E.
Students’ records are a very important asset to any educational institution since they document and preserve a students’ academic journey and his interface with the institution. They are also vital because provide information about a student’s competencies, skills, and aptitude; thus serving as a vital link to even assess a student’s suitability for work and life. Hence, these records require best practices in managing them. However, a conflict exists between the rights of students to privacy and the needs of the university and/or others to obtain information about them. This conflict is prevalent in institutions of higher learning, and centers on the following issues: what information is obtained? Where it is obtained? Where and how it is kept? Who requests what information to be given? The demand for the disclosure of students’ records by stakeholders and the ethical imperative of confidentiality by record managers sometimes come in conflict. This is even compounded by the legal implications that may arise when privacy is violated. The paper, therefore, design and method of discuss arefocused on the types, description, and location of student’s records, the value of students’ records, some guiding principles of caring for student’s records with a consideration of its level of sensitivity with reviewed literature of university/ government policy governing privacy and disclosure of student information/records. This paper endswith some guidelines in regard to cooperatesocial responsibility in caring and safeguarding the privacy of information and records entrusted to all who handles student’s records. And further conclusion and recommendations by author.
Perceptions and Challenges of Church Records Management among Seventh-day Adventist Pastors in Africa
(Asia-Africa Journal of Mission and Ministry, 2021-02-28) Dr. Nwaomah, Angela E.; Prof. Nwaomah, Sampson M.
The membership of the Seventh-day Adventist Church in Africa is estimated to constitute the highest as compared to other regions of the world. This may have been enhanced by factors such as the high receptibility of its message on the continent. The amount of membership that the church holds in Africa has corresponding implication on the volume of records that its clergy and other record managers’ process. However, there are concerns about the dependability of some of these records and how they impact the global church statistics and decisions. The reliability of church records could be influenced by the perceptions and certain challenges of the records creators and managers. Therefore, this paper, using an empirical research method, investigated the perceptions and challenges of church records management among pastors of the church on the continent. The return rate of the survey was 56.22 percent. The study found that the respondents have good perception of records and the role they play in organizational efficiency. Some challenges such as lack of disaster-preparedness, inadequate funding, lack of personnel training, unavailability and or/or inadequate organizational policies on records, and inadequacy of storage facilities were identified. Therefore, it was recommended that the organizations of the respondents should address these issues for effective and efficient records management.
Political factors' influence on student's records management effectiveness in the Nigerian University system
(European Journal of Research and Reflection in Management Sciences, 2015) Dr. Nwaomah, Angela E.
European Journal of Research and Reflection in Management Sciences Vol. 3 No. 2, 2015 ISSN 2056-5992 Progressive Academic Publishing, UK Page 29 www.idpublications.org POLITICAL FACTORS’ INFLUENCE ON STUDENTS’ RECORDS MANAGEMENT EFFECTIVENESS IN THE NIGERIAN UNIVERSITY SYSTEM ANGELA E. NWAOMAH, PhD University Registrar Adventist University of Africa Private Bag Mbagathi 00503, Nairobi KENYA ABSTRACT Students’ records are critical in achieving university’s goals and objectives. This study therefore examined the political factors that influence students’ records management effectiveness in Nigerian universities. A survey design was employed for the study. The population consisted of 1,123 students’ records officers and 470 university administrators from randomly selected three federal, three state and three private universities in south-south geo-political zone of Nigeria. A stratified random sampling technique was used to select the sample for the study consisting of 564 records officers and 237 administrators giving a sum of 801. A total of 531 copies of the questionnaire were validly completed and returned making it 66.3% successful. Data was collected with a self-structured questionnaire validated with overall Cronbach alpha reliability coefficient =0.81. Descriptive statistics and regression analyses were employed to analyze data processed from responses of the survey. The results revealed that at the 0.05 level of significance, the p-values of (0.0116, 0.3237 and 0.4038) indicated political factors had significant influence on students’ records management effectiveness in the federal universities, but not in the state and private universities. Findings of this research will provide the university administrators and records officers with better understanding of political factors influencing effective management of students’ records in the Nigerian universities.
Providing quality information services in the Nigerian private university system registry : a competitive intelligence approach
(Journal of Communication and Culture: International Perspective, 2011-12) Dr. Nwaomah, Angela E.
Quality information delivery is vital to the success of an organization. This becomes most significant in the era where organizations, whether manufacturing or educational are daily engaged in competition to gain and retain a significant pool of customers. One concept that has played key role on assisting organizations to gain advantage over their competitors is the Competitive Intelligence (CI) approach. This study, using the Gaps Model of Service Quality Theory and Keiser (2002) ten steps of competitive intelligence process to argue that Nigerian Private University System Registry (NPUSR), in the midst of competitors and the desire to provide quality information service could make use of the CI approach to determine its weaknesses and potentials and subsequently employ strategies in human and materials resources to significantly improve its information service delivery to all its stakeholders. It thus proposes steps such as effective marketing of Information Services, quality staff-customer relationship, optimum and efficient use of Information Technology in quality information service delivery that could be taken by NPUSR to enhance their services delivery to reposition them in the emerging competitive market of student admission.
Records Information Management Practices: A Study on a Faith Based University
(International Journal for Innovation Education and Research, 2017-11-30) Dr. Nwaomah, Angela E.
Records information management is regarded as one of the pillars of any organization because organization’s activities are based on access to information contained in records. This article evaluates the practice of effective records management at Valley View University in Ghana. The targeted population for the research was centered on employees who handle students’ academic records in Valley View University. The university has a total of thirty- two (32) personnel who deals with students records on a daily basis. A simple random technique was used to select a sample size of 25 records officers. Data was collected with a self-structured questionnaire. A total of 24 copies of the questionnaire were validly completed and returned making it 96% return rate. Percentage frequency tables and simple pie chart and bar graph were used to present the data from the field. The key findings of the study revealed that there is a positive level (64%) of effective students’ records information management practices in the university. The study also revealed that only 43.75 percentage of the records officers have professional qualifications and in-service training relating to information and records management. There were some challenges that hinder the records managers from an excellent achievement of records information management effectiveness. The paper concluded with some recommendations that will help the university management and the records officers deal with those challenges.