Evaluating Access and Use of Information Resources by Postgraduate Students at Adventist University of Africa Library in Kenya

Abstract

At Adventist University of Africa (AUA) library, observation and statistical reports depict a regressive pattern in the access and use of information resources. For example, in the year 2012, 400 students accessed information resources, while in 2013 the number dropped to 362. In 2014 the number further dropped to 304. The aim of this study was to evaluate access and use of information resources by post-graduate students at AUA library and to suggest ways in which access and use can be enhanced. The objectives of the study were: to identify the information resources in the library; establish how the information resources are accessed by the students; establish how the information resources are used; identify challenges post-graduate students face while accessing and using the information resources; and establish ways of enhancing access and use of the information resources. The study population was 473 postgraduate students with a sample study of 142. Stratified and purposive sampling techniques were used. Data collection methods included distribution of questionnaires. The major findings were that users need to be well equipped with information retrieval skills to access and use information resources effectively. The study also established challenges users faced and these included, lack of the necessary skills to access electronic resources, language barrier and lack of awareness of available information resources. The study recommended that measures should be put in place to ensure that the students use the information resources effectively, and that the resources should be regularly updated.